Refund policy

We know that you will love and enjoy every item purchased from Pinkney  Design and look forward to seeing you put it to great use.  Due to the escalation of the COVID-19 pandemic, product returns and exchanges have been suspended. We kindly ask that you make your product selection carefully.  If you receive an order that arrives in less than adequate condition please ensure that you contact us immediately upon delivery at assistant@pinkneycreative.com. 

Please DO NOT return any items without contacting the support team first.

After you place an order with us; if there are any questions and concerns please contact us for additional information at assistant@pinkneycreative.com. Thank you!

Pinkney Design looks forward to your continue support for years to come.